gross per annum for a beginner
Computer Support Technician
The IT support technician is responsible for installing, maintaining and troubleshooting IT and office equipment. Their main role is to help all users of software or hardware (servers, scanners, printers, computers, smartphones, etc.). He/she works with all departments in the company, depending on the difficulties encountered by users. It detects the source of the problem and remedies the anomaly.
Responsabilities
- Gather user requirements
- Implement and update software
- Diagnose computer, hardware or software malfunctions
- Guide users or take control of computer systems
- Install computer equipment
- Maintain software and hardware
Required Skills
- Solides compétences en informatique
- Capacité à rédiger de la documentation technique informatique
- Bonne connaissance des produits et environnement d’exploitation
- Lecture et interprétation de plans et schémas
- Capacité à intervenir sur les éléments informatiques de l’infrastructure
Required Qualities
- Good listening skills
- Good analytical and summarizing skills
- Good communication skills
- Curiosity
- Pedagogue
- Sense of detail
Average salary
Several factors influence the salary, such as the number of years of experience, seniority or even the structure of the company that determine the level of remuneration.
20 to 25k
Up to ~ 30k
gross per annum for an expert